Live chat for audiologist websites.

 

Live chat for hearing websites.

The world’s leading professionally
managed online chat service for audiologists.

Managed by Professionals

Your chat specialists will be professionally trained to answer your visitors’ questions with accuracy. No robotic scripted responses! Our specialists are in-house, English and sales certified professionals.

 

100% Response Rate

Every patient is looking for convenience. Regardless of when your patient is researching, your chat specialist will be there to answer any questions.

 

Visitors into Clients

When a user is ready to speak to your practice, HearingChats will forward the patient directly to your receptionist to book an appointment.

Managed by Real People

Our agents work and live in the US, speak English and are accountable for their work. Say goodbye to robotic, cold conversations that destroy your practice’s brand!

 

Trained Professionals 

Our specialists are in-house and sales certified professionals who will be knowledgeable about your industry and trained to answer your patients’ questions with accuracy.

We’re an extension of your practice.

 

Step 1  |  Engage

Our agents are dedicated to your success and kindly greet each new patient on your website before they have a chance to leave, 24/7.

Step 2  |  Serve

Your chat specialist answers your patients’ questions and collects their information using the industry’s best scripting and sales techniques.

Step 3  |  Connect

We connect new patients immediately to your practice by way of a warm call transfer or text/email notification.

Testimonials

“This is a must use service for any practice with a web presence. The issue is that many people will look at your website but never become engaged with your practice. This service helps converts visitors to patients. …I love it and am thrilled when I get a transcript of a conversation they have had with a prospective client that I can follow up.”

Andy Cleveland

“Their custom chat window is a beautiful addition to my site and clients love that they have all hours access to the business! My phone calls have cut down tremendously and I have a team to help with questions or to schedule a follow up call, so I can focus on other things. Highly recommend!”

Sean Hamel

“It is surprising to me how many new patients will chat instead of call. Their 24 hour service enables us to get new patients nights and weekends as well!”

Dr. Jo Hansen

“From time to time, I will actually chat with the chatter that day, always friendly, upbeat and highly positive. We have offered suggestions specific to our practice which are quickly and consistently implemented. We are surprised by the number of patients that visit our site to r/s an appointment or look for an answer to a problem, the team is very helpful in directing them, this is excellent customer service.”

Dr. John Nista

“We are very pleased with the service. Our site visitors are immediately greeted with a knowledgeable, friendly, live person who can answer almost any question. The representatives are all superb at greeting the visitor and turning that visitor into a lead. We immediately get their contact information and can follow up during and after business hours. The quality, customer service and accessibility is unbeatable!”

Dr. Mathew Cline

“They have been a great addition to our website and capture new patient communications which we wouldn’t otherwise. I’m about to launch a new website, looking forward to it improving all lines of communication and new patients.”

Dr. Alexa Alborzi

“They have been a fantastic addition for us. It has boosted two areas of our practice that we’re always striving to be innovative and improve upon; customer service and marketing. Set up was painless and straightforward.”

Dr. David Garlock

“They have been great at grabbing some of our web traffic and turning them into new patients, especially after hours! The chat reports we receive show a high level of competence and kindness. I am happy to have them represent my practice in a market where every new patient is important.”

Dr. Jonathan Collette

“We have been with them since they launched, and I honestly can’t say enough great things about the service they provide. We have the opportunity to stay engaged with our network on a real-time basis and to schedule new patient appointments even during non-traditional hours. The team provides top notch customer service and has gone above and beyond to tailor their scripting to best fit our culture.”

Amanda Floyd

Attract More Patients

 

26,414+

Written patient endorsements

1,508+

Markets

500,000+

Total chats

Get a free estimate.

Capture new patients before your competition even has a chance. No contract required which means virtually no risk. Start building your hearing live chat today.

 

Free Estimate