About HearingChats


Live chat software for ENT websites.

Our team of extraordinary chat specialists is here 24/7 to dramatically improve your patient’s online experience.

Industry-Leading Chat Service

The world’s leading professionally managed online chat service exclusively for audiology and ENT practices. Our live chat service is staffed with in-house, spelling and grammar certified chat specialists. With more online and mobile browsing, an online client concierge is a must in today’s competitive market.

“It is surprising to me how many new patients will chat instead of call. Their 24-hour service enables us to get new patients nights and weekends as well!”

– Dr. Jo Hansen

Our Core Values


Be an Innovator

Drive Your Bus

Do More With Less

Exhibit Professionalism

Create a Positive Team Culture

Have Intense Attention to Detail

Meet the Founder & Team

Scott Hansen, the founder of HearingChats and his team of chat specialists are changing the online chat landscape.  While other chat services are moving their chat agents offshore and/or contracting people to work from home, HearingChats is dedicated to a higher level of service.

All of our chat specialists work on in-office teams in our Kansas City office. Annually, HearingChats spends 100’s of thousands of dollars on training for the chat specialists often bringing in the industry’s most respected teachers and consultants to educate and train the team.

Get started with HearingChats.

Capture new patients before your competition even has a chance. No contract required which means virtually no risk. Use our quote tool to receive a free estimate.


Free Estimate